Privacy Policy

Places Birmingham Ltd is committed to protecting the rights and freedoms of data subjects, while safely and securely processing their data in accordance with all of our legal obligations as per the Data Protection Act 1998, the Privacy and Electronic Communications (EC Directive) Regulations 2003, GDPR and other applicable privacy laws. We hold personal data about our employees, clients, suppliers and other individuals for a variety of business purposes and it’s only through this personal data that we are able to provide our services. This policy sets out how we seek to protect personal data and ensure that our staff understands the rules governing their use of the personal data to which they have access in the course of their work. Please read this Policy carefully as by using our website or any services we offer, you are agreeing to be bound by this Policy in respect of the information collected about you.

 

What we collect

We may collect the following information:

  • Full Name
  • Email address
  • Contact telephone numbers
  • Postal address
  • Date of birth
  • Gender
  • Next of kin
  • Job title
  • Profession
  • Financial information, such as earnings
  • Payment information (bank account and debit card details)
  • Your marketing preferences
  • Your communication preferences

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • to comply with our legal and regulatory obligations
  • to provide and manage your account
  • to provide and manage access to our site
  • to provide you with the services which you request
  • for verifying your identity for security purposes
  • to provide property management services
  • to communicate with you
  • for marketing our services and products

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

 

Calling our office

When you call our office, we may collect Calling Line Identification (CLI) information. We use this information to help improve the efficiency and effectiveness of our help line.

Telephone calls either to or from our teams may be recorded for compliance, training and monitoring purposes.

 

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

 

Controlling your personal information

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

Should you believe that any information we are holding on you is incomplete or incorrect, please write to or email us as soon as possible. We will promptly correct any information found to be incorrect.

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